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Being competitive and cost effective are just some of the challenges faced by large and medium-sized telecommunication companies. NVison offers rating, billing, and customer care systems that enable ICT providers to address many issues, including:

  • Need for convergent offers that fit targeted customers
  • Time-to-market acceleration
  • Investment protection (future-proof solutions)
  • High operational costs

The NVision rating, billing, and customer care system brings extraordinarily flexible business proposal modeling:

  • n-level (unlimited) customer organization, rating, and invoicing hierarchy
  • Pricing schemes including both global and per-customer per-service pricing, enabling effective ‘tariff plan per customer’
  • Complex convergent offers composed/configured using reusable basic component parts
  • Complex convergent offers billed on a single invoice

A high degree of operational efficiency is assured by the NVision rating, billing, and customer care system:

  • Data-driven convergent offers configured in the Product Catalogue – Ordering, Rating, Billing, and Provisioning (technical) catalogues in one place
  • Smart Ordering Wizards provide business rules and automated order management, hidingthe details of technical implementation and requiring less specific knowledge from a customer sales/customer care representative
  • Automated bulk (batch) data creation and modification procedures for large customers

There are also complementary NVision support and managed services available, enabling an even more cost-effective BSS solution.

The NVision rating, billing, and customer care system enables end-to-end business processes spanning from order to activation, usage, billing, and finally payment.

Policy Management


New market trends such as VoLTE & VoIP, personalization, IoT, M2M, FMC, streaming content delivery, OTT control and monetization, integration of policy & charging, big data analysis, visualization, and NFV, they all generate new use cases. NVision is ready to provide solutions to cover the challenges of a modern telco environment. The heart of the solution is PCRF with customizable policy rules. The solution covers control of services provided by the operator, as well as 3rd party services (Network Policy as a Service NPaaS). As a result of close integration of policy and charging with top-level analytical tools, NVision customers get a flexible solution that allows them to react dynamically to changes in user behavior, new application rollout, etc. 

Use cases:


  • Bill Shock Prevention – Policies to send an SMS/email to the subscriber when a pre-determined threshold is exceeded. It is also a targeted up-sell opportunity.
  • Bandwidth Control and Congestion Management – Provides the ability to curtail overuse and offer up-sell opportunities to major customers, as well as notifying subscribers of impending limits and flexibly managing data based on a variety of network and subscriber-specific conditions. It reduces personnel costs by efficiently managing mobile data traffic based on centralized network and subscriber intelligence. This also means guaranteeing service levels in all network conditions. There are also up-sell opportunities with bandwidth boosts.
  • Personalized Service Tiers – Provides subscribers with levels of service based on their own personal preferences and allocate quotas to different applications. Additional value – personal selection of applications and guaranteed application performance through applying QoS to different service tiers and applications.
  • Flexible Data Plans – Flexible policies supporting shared data plans, casual users, and loyalty programs within the same family, company, or group, where individual members can have different quota limits, policy profiles, services, and enforcements. It focuses on customers instead of mobile devices, simplifies billing, and improves loyalty.
  • Intelligent Roaming (3G/LTE/VoLTE/VoWiFi) – enables not only all-traffic but also service-specific, location-based, device-specific, RAT-type based roaming.

Fixed and Cable

  • FMC – Fixed Mobile Convergence – the same policy system supports multiple services (SIP VoIP, VoD, turbo button, etc.) across multiple-access networks (Delivery network dependent QoS, charging & quota rules).
  • IPTV and IP Video – Multi-screen services, more flexible and interactive TV. It is essential to assure video quality over IP to different devices and locations.
  • Application Driven QoS – application activation triggers a policy request for an increase in bandwidth and QoS.

IoT / M2M – the service provider has to have the possibility of optimally managing a network in order to deliver IoT / M2M services efficiently.

  • Telematic services, fleet management, usage-based insurance, infotainment, V2X & C2X
  • Connect farming equipment, crop and livestock monitoring
  • Manufacturing equipment self-management, remote monitoring, logistics & supply chain management
  • Smart meters, grid self-management, smart buildings, solar and wind power plant management
  • Remote monitoring and control of heating, lighting, and appliances.
  • Home and business security and supervision, smart fire alarms, remote video monitoring
  • Tele-health, prevention and fitness, elderly care, remote monitoring, emergency help
  • Smart kiosk, targeted advertisement based on digital signage, mobile enabled M2M commerce.

Real-time Charging


Staying ahead of competitors in terms of basic service commoditization requires a flexible, transformational, real-time charging solution capable of handling ever-increasing and quickly-changing demands from customers.

Next Generation Intelligent Network Signaling Control Point – MEDIO IN/SCP

MEDIO IN/SCP is a flexible and modular NG IN platform that provides the necessary basis to launch services quickly and efficiently. MEDIO IN/SCP is based on an efficient Service Execution Environment (SEE) that is able to run IN services and perform online and off-line charging. The ease of service development and customization is due to a user-friendly graphic service creation environment.

On-line charging for pre-paid, post-paid, and hybrid subscribers

The on-line-charging system (OCS) is operated on one or several adjacent MEDIO IN/SCP platforms.

The MEDIO IN/OCS allows for the unique opportunity of providing operators with real-time fully convergent billing of both value-added services and regular voice and data traffic in conjunction with the company’s flagship product - FORIS OSS.


  • Short time to market
  • Increased revenues and ARPU
  • Increased customer satisfaction
  • Greater efficiency and productivity
  • Optimized CAPEX
  • Lower TCO
  • Investment protection
  • Customer self-service

Services that generate new revenue  

The MEDIO IN/OCS platform enables the implementation of an entire spectrum of services, such as information services, various types of pre-paid services, and other value-added services (VAS) that appeal to specific customer segments.

Network operators and service providers can then categorize service offerings according to customer segments.

Wholesale Billing and Roaming Management


Growing global traffic volumes, intense competition, and increasing complexity create serious challenges for providers. The NVison comprehensive wholesale billing and roaming management solution allows providers to offer:

  • Complex and dynamic commercial relationships
  • Accurate billing and settlement
  • Cost reduction

The NVision inter-carrier rating and billing, partner management, and roaming management system simplifies complex interconnect, settlement, and roaming management processes:

  • Business-to-business scenario implementation supporting different partner types and sizes (e.g. interconnect and roaming partners, content providers, reseller/distributor relationship management)
  • Importing price lists, including partner price lists, and therefore active wholesale margin management
  • Various usage event validation and rating performed by a highly scalable and robust engine assuring accurate billing and settlements
  • Automated bulk generation of financial documents, including invoices, control invoices, and netting proposals (balance), reducing potential disputes
  • TAP/RAP and NRTRDE management

There are complementing NVision support [link] and managed services [link] available, enabling active management of wholesale billing domain costs.

The NVision wholesale billing and roaming management system enables interconnect rating and billing, partner settlements and management, and roaming management.


Revenue Assurance & Business Inteligence


Business Intelligence Solution

Quickly responding to customer needs, gaining competitive advantages, and briskly adapting to market changes are crucial to a company’s success. Timely and correct responses are those that provide quality information used to make business decisions to address key issues.

The main purpose of the FORIS BI system is to enable management, finance, and other departments to monitor key control points and give them the ability to drill down into the data. The system provides a faster, easier, and more efficient analysis using an intuitive user interface.

FORIS BI™ was developed as a pro-active, real-time business intelligence suite giving management complete online control of key business indicators, facilitating decision-making processes and increasing business efficiency. The FORIS BI™ product suite consists of several subsystems: Corporate Performance Management, Analytical CRM with the FORIS campaign automation system, and a telco-specific Service Analysis subsystem.

Revenue Assurance

FORIS RA V5 provides multiple points of flexibility enabling easy integration and configuration of the application to suit specific monitoring processes, audit checks, and control of RA departments. The application is easily tailored to practically any type of business environment and can be continuously adapted as the providers products, services, and revenue streams evolve.


Service Provisioning


Service Provisioning and Activation (SPA) is a top of the line system that provides open interfaces to network elements and is designed to perform transactional single & batch requests with straightforward registration of new business processes. SPA works as a centralized repository database that consolidates profile data across mobile and fixed networks and complies them with relevant reports either regularly or occasionally.

SPA’s Advantages

SPA is a convergent service provisioning and activation solution enabling fixed and mobile Communication Service Providers (CSPs) to rapidly introduce new services across multi-vendor and multi-technology networks. Standard-base workflows allow effective modeling of the service logic required to orchestrate business processes. Load-balancing of solution requests is handled through a prioritization mechanism that allows simultaneous and real-time service execution. These mechanisms enable the concurrent capturing of any number of requests from as many systems as required, without causing bottlenecks in the underlying network; all while ensuring the maximum utilization of the available network element connections.

SPA features a well-designed web 2.0 graphic user interface with enhanced ergonomics for convenient use and fast adoption, allowing for rapid modification of any new or existing services.

SPA is a carrier-grade provisioning and activation system that has already been deployed as a service provisioning platform on top of GSM, CDMA, xDSL, Digital Exchanges, IP TV, WiMAX, IMS, and NGN technologies, as well as “old school” analog switches. FORIS supports out-of-the-box integration capabilities with other OSS/BSS systems through all standard industry protocols (e.g. Web-Services, XML, CORBA, OSS/J, JMS, SOAP). It also includes a rich library of ready-made network interface adapters and protocols that allow rapid activation of all types of services on a multitude of different network elements from all leading vendors.

SPA key functionality

  • Business process management system
  • Service activation system
  • System GUI and monitoring
  • System satabases
  • Reports
  • Scenario editor
  • Carrier grade
  • Network agnostic
  • Subscriber profiles and history

Using Customer Data Storage (CDS), the system creates, updates, reads, and deletes functions containing selected information about the customers and their network activities. The selected information is available to any and all systems in order to avoid congestion on network elements, which can occur with multiple requests for information between the building blocks of telecom operators’ complex IT architectures.